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SIX RULES FOR SUCCESSFUL STAFF MANAGEMENT

SIX RULES FOR SUCCESSFUL STAFF MANAGEMENT If you manage people, or wish to manage people, you must deal with staff problems every day. "How should I treat Jenny when she gives me the silent treatment?" "What should I do about this conflict between Steve and Pete?" "How should I respond when people want favors from me?" If you use the following rules for managing people, you will be a better manager. They will guide you in difficult situations. They help you build trust and cooperation. If you are not yet a manager of people, you soon will be one, IF you follow these rules whenever you can. An article by L. Ron Hubbard called "How to Fill Jobs" outlines seventeen rules. Here are the first six. 1. Do not expect to improve your status or popularity with your staff members by giving them raises. You improve your status by doing your job and actively leading your group. For example, one of your employees says, "Come on Bos s, I reall...

Learn about Skill Matrix

Skill Matrix: - As rightly mentioned, it is a way to capture the skills required for a particular job. - This can be of two types again: 1. Technical Skill Matrix, 2. Behavioral Skill Matrix - It is a way, where, you can or should identify the Skills required for a particular job, in a particular department / team. - Then map the identified skills, with the technical expertise available, categorizing them as "Experts", "OK", "Basic" etc., or to be more clear and easy to understand and analyse the data, you may capture the details as per the years of experience, they had in using / implementing that particular skill. Benefits of Skill Matrix: - As mentioned, it can be best used for Training, for cost effectiveness. - Along with that, it can also be used for developing strategies like succession planning, recruitment strategies, etc., Developing Skill Matrix: - As mentioned, through performance appraisals. But, I feel this is not the best w...

The Fine Art of Mentoring

The Fine Art of Mentoring Mentoring is not the same as teaching. Very often, people misconstrue mentors to be the same as teachers. Employees can find mentors in professional and personal lives. A mentor is not just a teacher. Nor is he a coach or trainer. The job of a mentor encompasses more than that of a teacher and coach. A mentor literally takes his mentee under his wing and is morally responsible for the development of the student. A mentor is not just involved in imparting technical knowledge to his students. He is also involved in the emotional and spiritual development of the student. A mentor can have an involved relationship with the mentee than the relationship with a coach. A mentor is like a godfather for the mentee in the organization. It is very difficult to nurture and manage a mentor and mentee relationship. Not every senior employee is equipped to play the role of a mentor. The job of a mentor is very demanding. However, organizations that encourage mentorship ...