HR Compliance Insights India

SWOT Analysis   SWOT analysis is a tool for auditing an organization and its environment. It is the first stage of planning and helps marketers to focus on key issues. SWOT stands for strengths, weaknesses, opportunities, and threats. Strengths and weaknesses are internal factors. Opportunities and threats are external factors. SWOT analysis is a simple framework for generating strategic alternatives from a situation analysis. It is applicable to either the corporate level or the business unit level and frequently appears in marketing plans. Situation Analysis           / \            Internal Analysis       External Analysis / \                  / \ Strengths   Weaknesses       Opportuniti...

SEVEN HABITS OF PEOPLE WITH EXCELLENT INTERPERSONAL SKILLS We all know people with great “people skills,” and sometimes wonder, “How do they do it?” It’s simply a matter of knowing the basics of how to deal with other people, and then making a conscious effort to put those basics into practice. Here are seven habits of people whom others view as having great interpersonal skills. 1. They present their best selves to the public. Your moods change, but your customer -- external or internal -- doesn’t care. Make a conscious effort to be your most positive, enthusiastic, helpful self, especially when that’s not how you feel. If you need to vent, do it in private. 2. They answer phone calls promptly. Few things annoy people more than not having their phone calls returned. Get back to people within 2 hours. If you can’t, have your voice mail guide them to others who can help in your place. If you’re really uncomfortable with someone and don’t want to talk with them on the phone, answ...